Legal
Refund Policy
Last updated: [date]
This page is a starting draft with placeholders in square brackets. It is not legal advice and does not by itself make the service compliant — have it reviewed and complete every placeholder before publishing.
Failed generations
Credits reserved for a generation that fails are returned to your balance automatically. You are never charged credits for a video that was not produced.
Subscriptions
Subscriptions are billed monthly in advance and can be cancelled at any time; access continues until the end of the paid period. [State whether partial-month refunds are offered.]
Requesting a refund
Write to [support email] with your account email and the charge date. [State your response and refund window, for example 14 days.]
Statutory rights
Consumer withdrawal rights may apply in your country for digital services. [Insert the exact wording required for your jurisdiction before publishing.]